BUSINESS

Two markets.
One collaborative method.

ONETWO connects products, content, customer service, and digital capabilities across Douyin in China and TikTok Shop in the United States.

ONETWO team collaboration

CHINA · DOUYIN

Douyin content commerce in China

Starting with real use cases and customer questions, we connect product selection, short video, livestreaming, media, service, and review.

PRODUCT

Product selection and explanation

Define the use occasion, purchase barrier, and operating boundaries before translating product information into understandable content.

CONTENT

Short video and live collaboration

Use reproducible demonstrations, consistent explanations, and a continuous testing rhythm.

SERVICE

Customer-feedback loop

Classify pre-sale, after-sales, and review questions and use them to improve product pages, scripts, and future selection.

DIGITAL

Data and workflow support

Preserve versions, variables, and data gaps so cross-functional reviews remain auditable.

U.S. · TIKTOK SHOP

Cross-border work for U.S. consumers

Our current focus includes original UV-printed phone cases and automotive products, with continued learning across design themes, content context, product communication, and customer feedback.

ORIGINAL DESIGN

Original designs and collections

Build testable collections around audience, theme, color system, and device adaptation while respecting commercial-use rights.

REAL PRODUCT

Real-device and finish presentation

Use close-ups, side lighting, rotation, and edge details to show finished products instead of only flat artwork.

LEARNING LOOP

Small tests and review

Control variables and connect creative performance, product-page behavior, orders, and service questions.